Refund Car Finance

How to Make a Claim for Mis-Sold Car Finance

If you believe you were mis-sold a car finance deal, follow the simple guide below to making a claim:

Step 1
Check Your Eligibility
We'll assist in determining whether you qualify for a mis-sold finance claim by reviewing your agreement and identifying any potential issues, such as hidden charges, undisclosed commissions, or unfair terms.
Step 2
Submit Your Claim
Once we have confirmed your eligibility, our panel of solicitors will file your claim directly to the lender. Remember, the claim is made against the lender, not the car dealer.
Step 3
Review and Negotiation
After submitting your claim, our team will handle all communication and negotiations with the lender on your behalf. The lender will review the case, and if successful, you will be awarded compensation.
Step 4
Escalate to the Financial Ombudsman Service (FOS)
If the lender disputes or rejects your claim, we can escalate the case to the Financial Ombudsman Service to conduct an independent review and decide whether compensation is owed.
Step 5
No Win, No Fee
We operate on a “no win, no fee” basis, which means you won’t pay anything if your claim is unsuccessful. You’ll only be charged a fee if you receive compensation.
Step 6
Register Your Details
To begin, simply register your details with us. This doesn’t commit you to anything but allows us to assess your case and start the process.
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